Providing a Free Web Service:
How to Do It and Why
Gary Perlman
perlman@acm.org
http://www.acm.org/~perlman/
Presented 1998-10-13 to
ACM BuckCHI
Presentation Web Page
http://www.acm.org/~perlman/freeweb.html
HCI Bibliography Home Page
http://www.hcibib.org/
HCI Bibliography Search Page
http://www.hcibib.org/gs.cgi
ACM BuckCHI Home Page
http://www.acm.org/chapters/buckchi/
ACM SIGCHI Home Page
http://www.acm.org/sigchi/
HCI Bibliography as a Resource for Practitioners
Contents of the Database 18K Records
Project is Budget-Free
Data Accessed on Web, via ftp
Web Site Features Overviews of Data
Link Indexes Generated from Internet Resources
HCIBIB Search Service
Design and Maintenance of the hcibib.org Website
Original Site @ cis.ohio-state.edu
New Site @ hcibib.org
Site Redesign April 1998
Typical Update to the Site
Search Service Started April 1998
Evaluation of the HCIBIB Search Service
Expert System for Feedback
Making Users Use Feedback
Most Used/Effective Features
Coolest Features
Features Under Consideration
Example Analysis of Logged Data
Benefits from Offering a Free Web Service
Why Work on the HCIBIB?
Why Offer a Free Web Service?
Few Reasons Why Not
Bonus Tutorial Section
Flexible/Consistent Page Design with Server-Side Includes
Efficient, Reliable, and Informative Web Counters
Maintaining State in Forms